Privacy Policy

We collect information you give us directly and information collected automatically as you use our site.

• Order details: name, shipping address, billing address, email, phone, and items purchased.
• Payment information: handled directly by Stripe, our payment processor. We do not store credit card numbers on our servers.
• Account data: email address used for subscription management.
• Communications: messages you send through our contact form or email.
• Usage data: pages visited, device and browser type, approximate location from IP, and referring website.
• Cookies and similar technologies for site functionality and analytics.

We use your information to:

• Process and ship your orders, manage subscriptions, and send order confirmations.
• Provide customer support and respond to your inquiries.
• Send transactional emails about your account or purchases.
• Improve our products, website, and customer experience.
• Comply with legal obligations and enforce our terms.
• Prevent fraud and protect our customers.

We share your information only with service providers that help us operate the business, and only to the extent necessary to perform their service:

• Stripe (payments and subscriptions).
• Netlify (website hosting).
• NameHero (email).
• Shipping carriers, only with the address and contact info needed for delivery.
• Legal authorities when required by law or to protect our rights.

You can:

• Manage or cancel your subscription anytime from the account portal we email you.
• Request a copy of the personal data we hold about you.
• Request that we correct or delete your data, subject to our legal obligations.
• Opt out of marketing emails using the unsubscribe link in any marketing message.
• Disable cookies in your browser settings.

We use essential cookies to make the site work (for example, to remember your cart and language) and limited analytics cookies to understand site usage. You can disable cookies in your browser, but parts of the site may not work as intended.

We keep order and account data for as long as needed to provide our services and to meet legal, accounting, and reporting requirements. After that, we delete or anonymize it.

Reset Life products are intended for adults 18 and older. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us so we can delete it.

We use industry-standard safeguards to protect your information. Payment data is processed directly by Stripe and never touches our servers. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We currently ship within the United States. By using our site from outside the US, you consent to your information being processed in the United States.

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change. Material changes will be highlighted on our site.